![]() A framework for leading the transformation to performance excellence (LTPE) from the top is described. This is the first in a series of two articles that describe the results of a qualitative, multiple case study that used grounded theory methods based on in-depth interviews with 14 CEOs who led successful organization transformations resulting in recognition as a Malcolm Baldrige National Quality Award recipient. The intentions are to ensure the team members and the organization, as a whole, are on course and at-speed in terms of achieving the mission and objectives. Shepherd leaders are often not clearly seen as distinctive from the organization however, these action-oriented leaders are providing cohesiveness, clarity of direction, reassurance and a sense of belonging to all of employees. Akin to the servant leadership approach, the shepherd leadership methodology requires authenticity, mentoring, the communication of a shared vision and commitment to the greater good. ![]() Rather, in this leadership methodology, the leader looks at the organization "from the back" perspective and assesses threats and opportunities and helps to encourage, orient and direct the organization in a manner that optimizes performance outcomes. ![]() As organizations look to its leadership to set the direction of the entity, there is a model by which the leader does not actually get out in front. ![]()
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